
Care Instructions
We recommend that you pre wash all your new linens in cold water. Please check that all sizes fit before washing as linen may shrink after the first wash by 3 to 5% depending on the fabric and washing method. Always separate the white from the coloured linens.
Do not tumble dry.
Personalize a Pillow
All our pillows can be personalized - add a name, initials, or your favorite saying to make bedtime even more special.
If you would like support with your personalization please write to us info@resbelle.com
Heart Pillows
Frequently asked Questions
HOW LONG DOES IT TAKE TO PERSONALIZE A PILLOW?
Usually it takes up to one week to have a pillow personalized.
Can I amend my order?
Once the order has been processed, we are unable to amend the order.
Can I cancel my order?
Should you need to cancel your order, you may only do so if it has not already been fulfilled by our orders team.
Can I get help placing my order?
Our Customer Service Team would be happy to assist you placing your order or with any other enquiries you may have.
Please email us: theresa@resbelle.com. We will get back to you within 24hrs.
How long will my order take to arrive?
For orders within Germany please allow: 2-3 Business Days.
For orders within Europe please allow: 3-7 Business Days.
What happens if my order is lost in transit?
Kindly reach out to us within 14 days of estimated delivery date, and we will coordinate with the courier to begin an investigation and determine the best resolution.
Can I return my order?
You have 14 days to return your order. Bespoke orders cannot be returned.
Are there any products I can't return?
Several types of goods are exempt from being returned. Non-returnable items include:
- Gift Cards/E-Gift Cards
- Bespoke Items
How is the personal information of my account used?
We collect, process and retain personal information from you and any devices you may use when you navigate to a www.resbelle.com web or mobile view, by transacting, registering an account and otherwise interacting with us.
Visitors or customers of the www.resbelle.com site have a right, at any time, of access, modification, correction, and suppression of data, which relates to them. Resbelle guarantees your personal information will be confidential.