Name and contact details of the controller in accordance with Article 4(7) of the GDPR

resbelle.com

Address:

D-14193 Berlin

Owner: Theresa Spoercken

Email: info@resbelle.com

Phone: +49 179 529 69 68

Security and protection of your personal data

We consider it our primary responsibility to maintain the confidentiality of the personal information you provide and to protect it from unauthorized access. That is why we take the utmost care and apply the latest security standards to ensure maximum protection of your personal information.

As a company under private law, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the provisions of the German Federal Data Protection Act (BDSG). We have taken technical and organizational measures to ensure that the data protection regulations are observed both by us and by our external service providers.

Definitions

The legislator requires that personal data be processed lawfully, in good faith and in a manner that is comprehensible to the data subject (“lawfulness, fairness, transparency”). To ensure this, we will inform you about the individual legal definitions that are also used in this data protection declaration:

1. personal data

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter referred to as ‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

2. Processing

“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by submission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

3. Restriction of processing

“Restriction of processing” means the marking of stored personal data with the aim of limiting its future processing.

4. Profiling

“Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

5. Pseudonymization

“Pseudonymization” means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data cannot be attributed to an identified or identifiable natural person.

6. file system

“File system” means any structured collection of personal data accessible according to specific criteria, whether centralized, decentralized or organized according to functional or geographical considerations.

7. Controller

“Controller” means a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

8. Processor

“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

9. Recipient

“Recipient” means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

10. Third party

“Third party” means a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or the processor, are authorized to process the personal data.

11. Consent

The data subject's “consent” is any voluntary, informed and unequivocal expression of will in the form of a statement or other unambiguous confirmatory act by which the data subject indicates that they consent to the processing of their personal data.

Lawfulness of processing

The processing of personal data is only lawful if there is a legal basis for the processing. According to Article 6 (1)

lit. a – f GDPR, the legal basis for the processing may in particular be:

a. the data subject has given consent to the processing of his or her personal data for one or more specific purposes;

b. processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

c. processing is necessary for compliance with a legal obligation to which the controller is subject;

d. processing is necessary in order to protect the vital interests of the data subject or of another natural person;

e. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

f. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Information on the collection of personal data

(1) In the following, we will inform you about the collection of personal data when using our website. Personal data includes, for example, name, address, e-mail addresses and user behavior.

(2) When you contact us by email or using a contact form, we store the data you provide (your email address, possibly your name and your telephone number) in order to answer your questions. We delete the data collected in this context once it no longer needs to be stored, or processing is restricted if there are legal obligations to retain it.

Collection of personal data when visiting our website

If you use our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):

• IP address
• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific page)
  
• Access status/HTTP status code
• Amount of data transferred
• Website from which the request comes
• Browser
• Operating system and its interface
• Language and version of the browser software.

 

Use of cookies

(1) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using and through which certain information flows to the location that sets the cookie. Cookies cannot execute any programs or transmit viruses to your computer. They serve to make the internet offering more user-friendly and effective overall.

(2) This website uses the following types of cookies, the scope and function of which are explained below:

• Transient cookies (see a.)
• Persistent cookies (see b.).

 

a. Transient cookies are automatically deleted when you close your browser. These include, in particular, session cookies. These store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This enables your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

b. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

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• (1) If you wish to place an order in our webshop, you must provide the personal data that we require for the processing of your order in order to conclude the contract. Mandatory information required for the performance of the contracts is marked separately; any further information is provided on a voluntary basis. We process the data you provide for the purpose of processing your order. For this purpose, we may pass on your payment data to our principal bank. The legal basis for this is Article 6 (1) (b) GDPR. You can voluntarily create a customer account that allows us to store your data for future purchases. When you create an account under “My Account”, the data you provide will be stored until you delete it. You can delete all other data, including your user account, at any time in the customer area
• (2) We are obliged by commercial and tax law to store your address, payment and order data for a period of ten years. However, after two years we will restrict the processing of your data, i.e. your data will only be used to comply with legal obligations.
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• If you choose the PayPal payment method, your personal data will be transmitted to PayPal. To use PayPal, you must open a PayPal account. When you use or open a PayPal account, your name, address, telephone number and email address, among other things, must be transmitted to PayPal. [...]
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• (1) With your consent, you can subscribe to our newsletter, in which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.
• (2) We use what is known as the double opt-in procedure for newsletter subscriptions. This means that after you register, we send an e-mail to the e-mail address you provided, asking you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store the IP addresses you use and the times of registration and confirmation. The purpose of this procedure is to be able to verify your registration and, if necessary, to clarify any possible misuse of your personal data.
• (3) The only information required for sending the newsletter is your email address. The provision of any other, separately marked data is voluntary and is used to address you personally. After your confirmation, we store your email address for the purpose of sending you the newsletter. The legal basis for this is Art. 6 (1) (a) GDPR.
• (4) You can revoke your consent to receive the newsletter and unsubscribe from the newsletter at any time. You can declare your revocation by clicking on the link provided in every newsletter email, by using this form on the website, by emailing info@firma.de or by sending a message to the contact details given in the imprint.
• (5) We would like to point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the sent e-mails contain so-called web beacons or tracking pixels, which represent one-pixel image files stored on our website. For the evaluations, we link the data mentioned in § 3 and the web beacons with your e-mail address and an individual ID. The data is collected exclusively in pseudonymized form, so the IDs are not linked to your other personal data, and direct personal reference is excluded. You can object to this tracking at any time by clicking on the separate link provided in each e-mail or by informing us via another contact method. The information is stored for as long as you are subscribed to the newsletter. After you unsubscribe, we store the data purely statistically and anonymously. [...]
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• c. You can configure your browser settings according to your preferences andrefuse to accept third-party cookies or all cookies, for example. So-called “third-party cookies” are cookies that have been set by a third party and not by the actual website you are currently visiting. Please note that if you disable cookies, you may not be able to use all the features of this website.
  

1. the categories of personal data that are processed;
2. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
3. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
   
4. the existence of a right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
5. the right to lodge a complaint with a supervisory authority;
6. where the personal data are not collected from the data subject, any available information as to their source;
   
7. the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
   

Where personal data are transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer. We provide a copy of the personal data undergoing processing. For any further copies requested by you, we may charge a reasonable fee based on administrative costs. If you make the request electronically, the information shall be provided in a commonly used electronic form, unless you request otherwise. The right to receive a copy as per paragraph 3 shall not adversely affect the rights and freedoms of others.

(4) Right to rectification

You have the right to request that we immediately rectify any inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary declaration.

(5) Right to erasure (“right to be forgotten”)

You have the right to request the data controller to delete personal data concerning you immediately, and we are obliged to delete personal data immediately if one of the following reasons applies:

1. The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
2. The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2) GDPR, and where there is no other legal ground for the processing.
   
3. The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
4. The personal data have been unlawfully processed.
5. The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
   
6. The personal data have been collected in relation to information society services offered pursuant to Article 8(1) of the GDPR.
   

Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

The right to erasure (“right to be forgotten”) does not apply to the extent that processing is necessary:

• for exercising the right of freedom of expression and information;
• for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  
• for reasons of public interest in the area of public health in accordance with Article 9(2) (h) and (i) as well as Article 9(3) GDPR;
• for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) GDPR in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
  
• for the establishment, exercise or defense of legal claims.

 

(6) Right to restriction of processing

You have the right to request that we restrict the processing of your personal data if one of the following conditions applies:

1. the accuracy of the personal data is contested by the data subject, for a period of time that enables the controller to verify the accuracy of the personal data,
   
2. the processing is unlawful and the data subject refuses to allow the personal data to be deleted and instead requests that the use of the personal data be restricted;
3. the controller no longer needs the personal data for the purposes of the processing, but the data subject requires them for the establishment, exercise or defense of legal claims; or
   
4. the data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
   

Where processing has been restricted in accordance with the above conditions, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.

To exercise the right to restriction of processing, the data subject may contact us at any time using the contact details provided above.

(7) Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:

1. the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1) GDPR and
   

1. he processing is carried out by automated means.

In exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. [ The exercise of the right to data portability shall be without prejudice to the right to erasure ('right to be forgotten'). This right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

(8) Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. The controller will no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.

Where personal data are processed for direct marketing purposes, you shall have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.

In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.

You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for the purposes of scientific or historical research or for statistical purposes pursuant to Article 89(1), unless the processing is necessary for the performance of a task carried out in the public interest.

You can exercise your right to object at any time by contacting the relevant controller.

(9) Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision

1. is necessary for entering into, or performance of, a contract between the data subject and the data controller;
2. is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests; or
3. is based on the data subject's explicit consent.
4. 
   

The controller shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

The data subject can exercise this right at any time by contacting the relevant controller.

(10) Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.

(11) Right to an effective judicial remedy

Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 of the GDPR, you shall have the right to a judicial remedy where you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in non-compliance with this Regulation.

Use of Google Analytics

(1) This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google in advance within member states of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.

(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

(3) You can prevent the storage of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

(4) This website uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are further processed in abbreviated form, thus excluding the possibility of personal references. Insofar as the data collected about you is personally identifiable, it will be excluded immediately and the personal data will be deleted immediately.

(5) We use Google Analytics to analyze and regularly improve the use of our website.

The statistics obtained enable us to improve our services and make them more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1sentence 1 lit. f DSGVO.

(6) Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions:

http://www.google.com/analytics/terms/de.html, data protection overview: http://www.google.com/intl/de/analytics/learn/privacy.html, and data protection declaration: http://www.google.de/intl/de/policies/privacy.

(7) This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under “My data”, “Personal data”.

Processor

We use external service providers (processors) for such purposes as the shipment of goods, the newsletter or payment processing. A separate data processing agreement has been concluded with the service provider to ensure the protection of your personal data.